Privacy Policy

Last updated: January 6, 2026

1 Who We Are

ZeusXR, Inc. ("ZeusXR," "we," "us," or "our") operates a cloud-based platform for the processing, encoding, and global distribution of immersive media content, including VR180, VR360, spatial video, and related formats. Our services enable creators and enterprises to transform raw immersive footage into streaming-ready content optimized for virtual and mixed reality devices.

For privacy-related inquiries:

2 Information We Collect

We collect information necessary to provide and improve our services:

A. Account Information

  • Name and email address
  • Profile information from authentication providers (LinkedIn, Apple, Google)
  • Account credentials and session tokens
  • Billing and payment information (processed by third-party providers)

B. Content Data

  • Immersive media files uploaded for processing
  • Associated metadata (titles, descriptions, tags, projection type, resolution)
  • Generated assets (encoded variants, thumbnails, streaming manifests)
  • Processing logs and job status

C. Technical and Usage Data

  • Device information, browser type, and operating system
  • IP address and approximate location
  • Platform activity (uploads, API requests, feature usage)
  • Performance metrics and error logs
Note: We never receive or store passwords from third-party authentication providers. Sign-in occurs directly with the provider; we only receive a secure token and basic profile information.

3 How We Use Your Information

  • Provision and operation of the ZeusXR platform and services
  • Processing and encoding of immersive media content
  • Content delivery via global CDN infrastructure
  • Account management, authentication, and access control
  • Usage tracking for billing and quota enforcement
  • Security monitoring, fraud prevention, and abuse detection
  • Customer support and service communications
  • Platform improvements and feature development
  • Compliance with legal obligations

4 Legal Basis for Processing

We process personal data under the following legal bases:

  • Contract: To fulfill our service agreement with you
  • Legitimate Interests: For security, fraud prevention, and service optimization
  • Legal Obligation: To comply with applicable laws and regulations
  • Consent: Where explicitly provided for optional communications

5 Information Sharing

We do not sell personal information.

We share information only with trusted service providers necessary for platform operations:

  • Infrastructure: Cloud storage and content delivery (Cloudflare)
  • Authentication: Identity providers (LinkedIn, Apple, Google)
  • Payments: Payment processing (Stripe)
  • Communications: Transactional email services

We may also disclose information when required by law, court order, or to protect rights, safety, or property.

6 Cookies and Similar Technologies

We use essential cookies and similar technologies to:

  • Maintain authenticated sessions
  • Protect against unauthorized access
  • Remember user preferences

These are strictly necessary for platform functionality. Disabling cookies may prevent access to certain features.

7 Data Retention

We retain personal data only as long as necessary to:

  • Provide active services and maintain your account
  • Store and deliver your processed content
  • Comply with legal, tax, and regulatory requirements
  • Resolve disputes and enforce agreements

Upon account deletion, we remove personal data and content within 30 days, except where retention is required by law or for legitimate business purposes.

8 Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Data portability (receive data in a structured format)
  • Withdraw consent where processing is based on consent

To exercise these rights, contact . We may verify your identity before processing requests.

9 Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS), secure cloud infrastructure, access controls, and continuous security monitoring. Our platform leverages a global edge network across 300+ locations for secure, low-latency content delivery. While we strive to protect your data, no method of transmission or storage is completely secure.

10 International Data Transfers

Your information may be processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11 Children's Privacy

ZeusXR is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it promptly.

12 Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates the most recent revision. For material changes, we will provide notice through the platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.

13 Contact Us

For questions or concerns about this Privacy Policy or our data practices:

ZeusXR, Inc.
Privacy inquiries:
General support: